Model Technology, Inc., A Mentor Graphics Company
“While it might seem unprofessional it bears mentioning that I am extremely pleased with the work that you do. I cannot begin to explain how your attention to detail and prompt service has set my expectations to new heights. You and your team are doing a fantastic job and spoiling us. With everything else being as tumultuous as our business tends to be, it is nice to know that there are people who have set high standards and consistently exceed them.”- Robert Deasy, Sales Manager
Document Technologies, Inc.
“CCI was instrumental in helping us build name recognition in a very tough market. Their representatives are very helpful and competent.”- Michael Cohn, VP Marketing
“Our product is fairly technical and the project required contact with the highest levels of management in Fortune 500 companies. Not only was CCI up and running within a matter of days, but I was impressed with the level of understanding their representatives displayed in their handling of the calls and the thoroughness of their notes.”- Mark Bickerstaffe, VP Sales/Marketing
Varsity Logistics, Inc.
“I was highly skeptical when CCI first approached me. Our product targets a niche market within a niche industry where an in-depth understanding of the issues is required. However, CCI’s sales representative made a good impression on me and I decided to give it a shot with a trial project. The results were so exciting we decided to continue with additional projects. Not only did CCI bring us up to speed with all our recent inquiries, but also cleaned up our contact database and conducted in-depth interviews with our entire customer base during a version upgrade push. I strongly recommend CCI to any technical company out there that might be considering outsourcing telemarketing.”- Carol Lee, President
Red Brick Systems, Inc.
“I appreciate the thoroughness of your work and the insight into the emotional considerations for each prospect.”- Peter Grey, VP Sales/Marketing
Utopia Technology Partners, Ltd.
“We were using a large business-to-business telemarketing company located on the east coast. While the results we got from them were satisfactory, we wanted to try a local company so we could provide on-site training. It was clear from the get-go that CCI was a different kind of company. Performance statistics improved over our previous vendor by 150% to 200%! Their representatives weren’t intimidated by technical jargon or high-level contacts. The quality of the data we received was above industry standards. Reports were consistently on time and accurate. CCI always met project goals and usually under budget, sometimes by substantial margins. In fact, on a recent project, not only did CCI resolve 90% of a 5,000 name list but they also came in about $8,000 under budget! Give CCI a try, you won’t regret it.”- Lee Thompson, VP Marketing
“…Brought Us New Clients…”
“We were looking for a way to expand our reach into neighboring cities. We had tried printed advertisements but the results weren’t that great. Within a month of calling, CCI brought us new clients. Way to go CCI!”- Markus Harisson, President
Cemax/Icon/Imation, A Kodack Company
“…Came Across As Peers…”
“After attendance at a major tradeshow, we needed assistance following up on all the inquiries we received. We develop and market high-end Picture Archiving and Communications Systems (PACS) that range in cost anywhere from a few hundred thousand dollars to as much as a million or more dollars per installation. Our customers are sophisticated buyers and would be instantly turned off by a “telemarketing call.” CCI’s reps successfully carried out this project by approaching the calls in a conversational manner and coming across as “peers” rather than “telemarketers.” For this to work, they had to be completely familiar with our technology. CCI’s in-depth training made this possible. Impressed by CCI’s performance, we then utilized their services to help us open discussions with decision makers in major HMO’s throughout the state of California. We also employed CCI’s services to research a potential market segment for some of our lower-end systems. I recommend without hesitation CCI to anyone (except our competitors!) that needs to outsource telemarketing.”- Oran Muduroglu, VP Marketing
Ramco Systems, Inc.
“…A Pleasure To Work With…”
“Making inroads into our industry segment is difficult, especially considering we compete directly with companies like SAP and PeopleSoft. The calls to senior contacts in very large companies required delicate handling and our project parameters changed frequently. CCI was extremely responsive and a pleasure to work with. We will continue to employ their services as the need arises.”- Dave Morton, Marketing Consultant